Policies & disclosures
DRAFT FOR REVIEW — These proposed terms are for Alicia’s review before launch. They are not a replacement for a written quote or service agreement.
Quotes, scope & scheduling
A website inquiry is not a confirmed booking. The services, price, equipment, access arrangements and schedule should be agreed in writing before work begins. Additional work requires approval. Weather, unsafe conditions or equipment availability may require rescheduling.
Sales, returns & completed services
Proposed policy: completed services and approved special-order equipment purchases are final, except where a remedy is required by law or agreed in writing. Ordinary product return eligibility and any manufacturer warranty should be stated in the quote before payment. Report damaged, defective, incorrect or incomplete work or products promptly so Alicia can review an appropriate resolution. Nothing here removes mandatory cancellation, refund or warranty rights.
Deposits, cancellations & refunds
Any deposit, cancellation deadline or charge must be disclosed in the written quote before acceptance. Deposits may be applied to approved purchases and work already performed. The treatment of an unused balance should be confirmed in writing; deposits are not automatically forfeited by this draft. If Alicia cannot provide the agreed service, discuss rescheduling or a refund of the unearned amount. Statutory cancellation rights take priority.
Property access & service limitations
Tell Alicia about pets, restricted areas, electrical or irrigation hazards, fragile items and access requirements before a visit. Work should stop if conditions are unsafe. Any liability limits or releases must be reviewed by a Florida attorney and set out in a separate agreement; this page does not waive responsibility for negligence or legal obligations.
Wildlife & educational information
Wild birds are unpredictable. Garden and feeder services cannot guarantee particular species, visit frequency, nesting or breeding results. Educational articles are general information, not veterinary advice or wildlife rehabilitation services. Contact an appropriate qualified professional for an injured or ill animal.
Cameras, connectivity & footage
Camera performance depends on equipment, power, Wi-Fi, subscriptions and third-party platforms. Discuss installation permissions and camera placement before work. Footage from a customer’s property should not be shared publicly without permission. Third-party accounts, subscriptions and manufacturer warranties remain subject to their own terms.
Contact information & uploaded photos
Contact details, messages and optional yard photos are used to review and respond to inquiries. Photos are stored outside the public website files and require an admin sign-in to view. Avoid sending passwords, sensitive documents, or images of people without permission. Optional marketing updates require a separate choice. Contact Alicia to request review or deletion of submitted information.
Website tools & third-party services
The site records aggregate page views and selected link clicks using a rotating identifier. Statistics are retained for up to 90 days. YouTube players load when selected, and external services such as YouTube and Google Fonts may receive connection information. Their own privacy terms apply.
Questions about these terms
Contact alicia@aliciajaysbirds.com or call 772-370-8647 before authorizing a purchase or service if any term is unclear. Final policies should be approved by Alicia and reviewed for her actual sales process before publication.